Among the common problems among internet customers is testing their
web connection to target the exact problem. There's a large quantity of internet customers who use DSL, and cable modem service.
You place us your connection the way in which your Web service provider (isp)instruct you to definitely. Sometimes, it does not work with numerous reasons.
You services are not ready, your hardware in not connected correctly, or perhaps your Web service provider is getting problems.
Whatever the reason for the issue maybe, you will find some diagnostic tools you should use in Home windows XP, to be able to find out the problem.
If you're not exact inside your diagnostic, you're going to get advisable a minimum of.
Before we arrive at the diagnostic tools, let's talk of what's in an web connection.
The data travels on the internet for your computer using your Web service provider service. This is accomplished via a High-speed modem then to some network card set up in your pc.
Your pc is known as a number, your merchandise provider can give
the DNS Ip, and also you get the login and password. That's all that which you have out of your Web service provider.
Sometimes, your online connection fails, and you need to find
the problem. You might have the ability to repair it, or at best acquire some
details about the issue to advise your web service provider for help.
You'll begin by being able to access the command prompt by moving in sequence to:
Start menu, program, add-ons, then command prompt. A window
will open in which you type instructions in the prompt.
In the command prompt, you type: IPCONFIG. This command provides you with the active network connection on your pc. Here's a good example:
PPP adapter Copy :
Connection-specific DNS Suffix . :
Ip. . . . . . . . . . . . : 68.239.158.45
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 68.239.158.45
The above mentioned output was created after i went the Ipconfig command by myself computer running Window XP OS, along with a DSL connection. The Ip is my computer address designated through the Web service provider.
Please be aware, you can include a choice for this command, to be able to have more more information regarding your connection. This is actually the output, after i went exactly the same command using the
"all" option.
Ipconfig /ALL
PPP adapter Copy :
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Street Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
Ip. . . . . . . . . . . . : 68.239.158.45
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 68.239.158.45
DNS Servers . . . . . . . . . . . : 151.198..39
151.197..39
NetBIOS over TCP/IP. . . . . . . . : Disabled
Notice now, the output includes the phisycal address from the network interface card set up in my computer. Also, the thing is the DNS IP addresses. Using the above information, I did not have problems.
Supposed ,I disconnect my DSL connection and went the command again, this is actually the new result:
Ethernet adapter Neighborhood Connection:
Connection-specific DNS Suffix . :
Ip. . . . . . . . . . . . : 192.168..1
Subnet Mask . . . . . . . . . . . : 255.255.255.
Default Gateway . . . . . . . . . :
Notice within this situation, where I disconnected my connection, you do not get a DNS server. This informs you that i'm not attached to the internet.
Also, spot the Ip begins with 192.168, the default address once your computer isn't attached to the internet.
Another command may be the ping command. It'll allow to see if a pc is attached to the network and able to communicate, whether intranet,
or internet.
When you run it,it'll sent a packet to the pc specified and provides time it required for that packet to visit. It is really an a output after i attempted to ping [http://world wide web.yahoo.com:]
C:>ping [http://world wide web.yahoo.com]
Pinging world wide web.yahoo.akadns.internet [216.109.118.66] with 32 bytes of information:
Reply from 216.109.118.66: bytes=32 time=35ms TTL=55
Reply from 216.109.118.66: bytes=32 time=39ms TTL=55
Ping statistics for 216.109.118.66:
Packets: Sent = 4, Received = 4, Lost = (% loss),
Approximate round trip occasions in milli-seconds:
Minimum = 35ms, Maximum = 39ms, Average = 38ms.
That implies that the host was obtainable, and attached to the internet.
An essential command may be the Nslookup. Where you can see if DNS (domain title server) is working correctly. The purpose of the DNS server would be to translate ip addresses to domain title from the networked computer. Here's a good example:
C:> nslookup [http://world wide web.yahoo.com]
Server: home5.bellatlantic.internet
Address: 151.198..39
Non-authoritative answer:
Title: [http://world wide web.yahoo.akadns.internet]
Addresses: 216.109.118.67
Aliases: [http://world wide web.yahoo.com]
So, one enters the title after Nslookup, you'll have IP addresses and the other way around.
To sum up, there more instructions in Home windows Xp, but while using three above instructions should provide you with a wise decision regarding your web connection problems. You'll find where the issue is occurring. Could it be your machine, or even the Web service provider.
Thanks,
George Chamoun
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